Privacy policy.

Privacy Policy

Last update 31st December 2016

This Privacy Policy describes what information we collect and how it's used and shared. If you have any comments or questions about this Privacy Policy, feel free to contact us at privacy@theblackagency.com.au

1. Core Principles

When it comes to your personal information we believe in transparency, not surprises. So before we get into the details, we want to share with you a few of our core privacy principles. First, we don’t sell your personal information to anyone. It’s just not the type of business we’re in. Second, we don’t ask for your personal information unless we need it to provide or improve the Services for you. Third, we don’t share your personal information unless you’ve specifically allowed it, or for the very limited purposes described below. Finally, we appreciate that when you use our Services, you trust us with your information, and we take that responsibility very seriously. This Privacy Policy holds us accountable for protecting your rights and your privacy.

2. Collection

When you use the Services, we collect the following information, and use it only as described below:

2.1. Account Information. This may include your name, address, email address and phone number. We use this information in the ways you would expect, such as to set up your Account or contact you.

2.3. Payment Information. When you initially provide or update your payment information, we transmit it via an encrypted connection to our Payment Processor, Stripe. Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy. We don’t store your payment information, other than your postcode code and country, which we require for billing and to comply with tax and other government regulations.

2.4. Communications With Us. When you send us emails or other communications, such as customer support inquiries, we maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you.

2.5. Files You Provide Us. When you use the Services, we store, process and transmit your User Content (such as your photos) and information related to your User Content (such as location tags in photos). We process and store such files and information in order to provide the Services, as described in our Terms of Service.

3. Protection

While no service is completely secure, we have a security team dedicated to keeping your information safe. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities. Payment information is transmitted using HTTPS encryption, and we maintain a PCI DSS certification.

4. Website Disclaimer

The Black Agency makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the information and materials provided. The Black Agency , its officers, employees, affiliates, representatives or agents shall not be held liable for any damages or injury resulting from your access to, or inability to access, this Internet Site, or from your reliance on any information provided at this Internet Site. We are not lawyers so the information on this web site and any advice we give is given in good faith but if you are in any doubt you should consult a specialist law firm. The Black Agency reserves the right to make changes to the information in this internet site, or to the services described therein

5. Modifications

We may modify this Privacy Policy from time to time, and will post the most current version on our site. If a modification meaningfully reduces your rights, we'll notify you in accordance with the procedures set forth in our Terms of Service.

6. Other web sites and links

The Black Agency is not responsible for the content of any other website, including any website through which you may have gained access to our website or to which you may gain access from our website. We do not accept any liability in connection with any such sites or links.